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Affordable Internet through California LifeLine

The California LifeLine Home Broadband Pilot

The California LifeLine Home Broadband Pilot is a program of the California Public Utilities Commission that provides discounted internet service to qualifying households. As a participating provider, SisQtel Broadband helps eligible customers in our community get connected at a lower cost.

You May Qualify if Your Household:

  • Meets Income Guidelines
Your total household income is within program limits:
Household Size
Annual Income Limit
1
$24,600
2
$33,300
3
$42,100
4
$50,800
Each additional person
$8,700
Effective June 1, 2026 to May 31, 2027.
For full eligibility details, visit: https://www.californialifeline.com/en/eligibility_requirements
  • Or, Participates in a Public Assistance Program, such as:
  • Medicaid/Medi-Cal
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
  • Women, Infants and Children Program (WIC)
  • National School Lunch Program (NSL)
  • Temporary Assistance for Needy Families (TANF)
  • California Work Opportunity and Responsibility to Kids (CalWORKs)
  • Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
  • Welfare-to-Work (WTW)
  • Greater Avenues for Independence (GAIN)
  • Tribal TANF
  • Bureau of Indian Affairs General Assistance
  • Head Start Income Eligible (Tribal Only)
  • Food Distribution Program on Indian Reservations
  • Federal Veterans and Survivors Pension Benefit Program

How the Program Works

  • Receive a monthly discount on internet service (up to $20/month discount for qualifying households).
  • One-time credits – Up to $39 for applicable connection charges: Households are limited to one reimbursement for connection charges per year per California LifeLine provider, in accordance with California LifeLine program rules.
  • Discount is applied as a credit directly to your bill.
  • Only one California LifeLine credit is available per household, either through the Home Broadband Pilot or California LifeLine Program, but qualifying customers may be eligible for additional credit through the federal Lifeline program.
  • If you currently participate in the California LifeLine Program, you can move your enrollment to the Home Broadband Pilot Program. Your credits will be updated to reflect the change in your enrollment. 

How to Apply

To apply, contact us at SisQtel Broadband 1-530-467-6000 or 1-866-467-6001 and we’ll help you begin the application process.

Important Program Details

  • A standalone broadband plan does not include voice service for making 911 calls.
  • Customers may be de-enrolled from the program due to non-usage.
  • Only one LifeLine service is allowed per household (except for TTY users, where a second phone line may be discounted).
  • Wireless service may experience interruptions due to weather conditions, terrain, or gaps in service coverage. (D.12-12-038)
  • To keep your California LifeLine discount, you will need to renew your benefits every year.

Local Service You can Count On!

When you choose SisQtel, you're choosing:
  • A trusted local provider serving Siskiyou County since 1896
  • Reliable internet built for rural communities
  • Friendly, local support
The California LifeLine Home Broadband Pilot is a government assistance program. Eligibility and benefits are determined by the California LifeLine Administrator. Terms and conditions apply.
Contact
Call us at 1-866-467-6001
Contact us via Email
Address
Office Hours | Monday-Friday, 8 am to 5 pm 30 Telco Way, Etna CA 96027
*Equipment remains the property of SisQtel and is provided for the duration of service. © 2026 SisQtel. All rights reserved. Privacy & Cookies Policy | Do Not Sell or Share My Personal Information

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